Farmers Insurance leads the industry in consumer complaints | Dallas, Texas Personal Injury Attorney Blog

By Montes Law Group, LLP on Monday, November 7, 2011

Maybe Farmers needs to send its staff and its lawyers back to Farmers University to learn how to be fair.  A new report is very telling about how Farmers treats its insureds.  Insurance companies are paid huge amounts of money in premiums to protect us.  Insurance giants like Farmers advertise and spend millions, if not bilions, of dollars getting hard working people to buy their product, promising good service, and fair treatment.  In fact, insurance companies like Farmers Insurance have certain duties to their own insureds to treat them fairly, and pay claims that are made by and against policy holders.  A new study has established that Farmers Insurance, the state’s 3rd largest insurer, has received more complaints about its handling of homeowner claims than any other insurer in Texas.

What does this translate to?  Well, Farmers Insurance received 207 complaints from Oct. 1, 2010, to Sept. 30, 2011, according to Austin-based Texas Watch, which obtained complaint data from state regulators.  How does this compare with other big insurance companies?  State Farm, which has the largest market share in Texas, had 198 complaints, and Allstate, another of the “big 3” had 159.  Allstate is the second-largest home insurance company in the state.

This data unmistakably measures companies stack up against each other.  Of note, the data do not include complaints about coverage or premium issues, but those dealing with payment delays, underpayments, denials and other matters pertaining to how claims are handled.  This amounts to the basic element of fairness.  A hard working person sends their premium money in to Farmers, Farmers cashes the check, and these people contend Farmers never held up their end of the bargain.

If you have been treated unfairly by Farmers Insurance or any other insurance company, hire a lawyer to fight for what you paid premiums for, fairness and respect.  At the Montes Law Group, we help people.

Rachel E. Montes, named Texas Superlawyer, D Magazine Best Lawyers, graduate of the Trial Lawyers College

Truck Safety Technologies on the Horizon | Dallas, Texas Personal Injury Attorney Blog

We certainly applaud the trucking industry for recognizing the dangers that certain trucking conditions and driving conditions can cause to the motoring public. The Montes Law Group is proud to blog about the array of technologies on the horizon being developed by commercial truck manufacturers as well as technology producers working to better equip commercial truck drivers with the safety devices needed to better protect drivers, passengers and other vehicles on the road. Among the technologies being developed are the following:

* The vehicle integrated safety system that offers lane departure warnings for forward, side and lane departures using radar and vision technologies.

* Headway alert system, which provides a driver with feedback on safe and unsafe following distances by using visual and audio alerts.

* A lane departure warning system that uses a camera to alert drivers when they have drifted out of their intended lane and the system uses algorithms to stop alerts when turn signals have been used.

* A drowsy driver alert system attempts to reduce vehicle accidents caused by sleepy drivers by using an imaging sensor and infrared illuminators to determine the number of eye closure rates that occur for an individual driver. Additionally, this system can automatically use fresh air, alert tones or phone calls as well as audio signals that a driver pull off of the road.

In addition to new-aged technology being developed to ease commercial truck driver’s worries of becoming involved in an accident, the Federal Motor Carrier Safety Administration (FMCSA) is in its third year of its driver information sharing project known as the Enhanced CVISN. The system was designed to “enhance the safety, security and productivity of commercial vehicle operations and to improve access to and quality of information about commercial drivers, carriers, vehicles, chassis, cargo, inspections, crashes, compliance reviews and citations for authorized and public and private sector users,” according to the FMCSA Technology Division.

The project is also responsible for gathering and maintaining statistics on commercial truck carriers involved in accidents, receiving tickets as well as roadside assistance.

Commercial truck accidents are among the most deadly and dangerous collisions that can occur. Most often these accidents involve either serious injury/bodily harm to those involved or can cause a fatality affecting more than just a victim and their family and friends.

Because evidence and information gathering is so vitally important in the hours and days following a truck wreck or collision, people and families who have suffered a loss resulting from a truck wreck or collision should consider consulting with an experienced law firm that will offer a free legal consultation as to a victim’s specific truck accident case to determine the best course of action for a victim who may be suffering medically and financially from a heavy truck wreck. To learn more about truck accidents please visit www.monteslawgroup.com . Call us today, we can help. Rachel E. Montes 214-522-9401.